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Workshop: Community Success Start sd
During your workshop sessions, you'll learn how to develop
an Online Community Plan for your company which incorporates best practices and processes from other leading customer
-centric companies. This insight is essential to make the right investment in and gain immediate value from your community.
For ongoing success, you will learn how to engage these important customers to build stronger relationships resulting
in increased loyalty and business.
Workshop Benefits:
- Determine the resources required to launch and maintain a successful
community,
- Define the processes that your company needed
to effectively plan, implement and evaluate your community,
- Design a Community Plan which aligns with your
company goals and resources, incorporates best practices and outlines specific strategies and tactics to recruit and drive
engagement and insight from your customers.
These are typical questions
that will be addressed during our Workshop: - " How do we recruit our customers
and invite them with the expectation for participating in the community?"
- " How do we keep our customers
coming back and engaging in the community?"
- " How do we measure the success of the community?"
- " What are the profile of the
people that we need on our internal community team?"
- " How do we enable other
customer facing departments to leverage this community?"
- " How can we tie in our other
customer advocacy initiatives
including our Customer Advisory Board Program, Reference Program, User Groups and customer
research?"
Interested
in learning more about the Community Success Start Workshop for your company? Please provide the following information so that we can contact you.
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