Articles:
Pragmatic Marketing: Building a Listening Post Online For Customers, By Sherri Dorfman
Customer Pathways: Driving Your Customer Advisory Program in New Directions, By Sherri Dorfman
MarketingProfs: Taking the Fear out of Customer Advisory Programs, By Sherri Dorfman
Marketing
News: From the Customer's World, By Sherri Dorfman
MarketingProfs: The Best Way to Listen to Customers, by Sherri Dorfman
MarketingProfs:
What do your customers really, really want? (Build it and your customers may not buy), by Sherri Dorfman
Product Marketing: Investment in Customer Advisory
Programs Helps Build Business, by Sherri Dorfman
Inside1to1: Charles Schwab asks Customers Directly