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Stepping Stone Partners offers clients
a set of services designed to guide investment decisions in products, partners and marketing initiatives. We offer two key
services to technology, financial, consumer and business services companies. (Healthcare Technology companies click here)

1) Customer Driven Product & Service Development
Stepping Stone
Partners has devised the Direct Path Process to navigate through the development of
new offerings, from customer needs identification, through concept definition, validation and launch. Direct Path
is designed to be highly collaborative with customers every step of the way to ensure that offerings are packaged, positioned
and priced to align with customer needs.
Stepping Stone Partners can project lead clients through the entire
development process (Direct Path), or serve as a coach for specific activities along the path:
Customer Segmentation Strategic Partner Segmentation Product, Service & Program Concept
Development Customer
Research
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2) Customer Advisory Programs learn more
Stepping Stone Partners works closely with you to design, develop and manage your Customer Advisory Program (sometimes called a Customer Advisory Council or Customer Advisory
Board), delivering continuous customer input to support your strategic and tactical decisions. Clients realize the value in having
a dedicated group of customers, ready to provide feedback on Offerings
- (Features, functionality, future roadmaps), Strategic Partnerships (joint offerings)
and Marketing- (messaging and positioning).
Services:
Defining/Refining a Customer Advisory
Program PlanPlanning a Customer Advisory Board event from agenda development
through presenter coachingFacilitating & orchestrating a Customer Advisory Board eventAssisting with
the CAB Report Summary, action plan and member follow up. We have helped many companies with their Customer Advisory
Programs including Philips Medical Systems, Sun Microsystems, GE Healthcare and Staples. Learn more about Customer Advisory Programs.
Sun Microsystems
Advisory Program: When we set out to develop an Executive Customer Advisory Council, we didn't want to
just execute a series of one-off events randomly throughout the year - we wanted to orchestrate an approach that would
allow us to create a long-term program that we could replicate across our other business units as needed.
With
this in mind, Sherri helped develop an approach that focused on read more
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Stepping Stone Partners, 169 School Street, Wayland, MA 01778, 508-655-6585
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