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Healthcare Client Testimonials

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"As a growing company delivering a new kind of behavior therapy solution to the healthcare market, it is critical that we understand who we are selling to and why. Sherri took on the task of focusing us in on several different market segments to determine the unique needs of each one and to prioritize our marketing efforts to these segments.

Sherri’s research enabled us to climb into the minds of our customers so we could clearly understand the benefits of our solutions and more importantly the potential barriers to adoption, from their perspective.

Sherri not only helped us capture needed insight but also interpret this information to recommend the direction for our product, partner and marketing plans.

Working closely with Sherri on this important strategic initiative, we found that she was thorough and enjoyable to work with.” 
Chris P.,  National Director Customer Marketing, Co-Founder, BodyMedia

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"Sherri helped us design our beta coaching platform, utilized by coaches to communicate with consumers on their nutrition, fitness, weight, stress management, and life satisfaction goals.

With her extensive online product development experience, Sherri provided input on our decision support tools, demo, and site tour storyboards as well as the coaching experience.

She kept us thinking about the consumer's need for information while reading labels shopping, ordering healthy meals at different types of restaurants, and improving their fitness routines.

Sherri has a collaborative style, sharing ideas and gathering new ones to enhance our online coaching service. She is also a success story, making lifestyle changes with the recommendations and support from her Wellcoach."

Margaret Moore, Founder & CEO, Wellcoaches Corporation

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"The idea of using an online physician community to capture product and marketing insight was intriguing. Sherri led us every step of the way to leverage this research channel, from our planning workshop to create content, visuals and questions to share with the physicians through her interacting with the doctors in the online Sermo community to gather needed feedback.  
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We benefited from Sherri’s strong collaborative, engagement and leadership skills and her extensive online community and healthcare technology knowledge. Her synthesis of the physician’s discussions has already impacted our product and marketing strategies. We have incorporated the “voice of the customer” into our website to resonate with physicians and we have prioritized our product capabilities to align with the clinician’s needs as a direct result of Sherri’s efforts."

Stephan Habermeyer, President, iGetBetter.com

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"We are an unusual company: a telemedicine practice catering to people and places out of touch with their regular medical care. Defining our market clearly and figuring out what we need to do to succeed was a major challenge. Sherri Dorfman took on the task of developing our messages, and applying them in the context of a new overall strategy. Interviewing potential customers in detail for their preferences and motivations, Sherri developed a message platform that we could build on. Ultimately, her efforts culminated in a major overhaul of our website, a change in direction for our marketing efforts and a very clear idea of what our potential customers would find compelling. Our efforts to date, based on her work, have significantly improved our ability to successfully market and sell.

Sherri is diligent and her attention to detail is extraordinary. As a CEO of a small growing company, I found her direct manner refreshing and very time efficient. Be ready to be challenged on every assumption, and don’t get to comfortable in what you think the customer wants; Sherri will tell you exactly what and why your customer will buy.”
Dr. Dan Carlin, CEO, WorldClinic

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"As a research organization, we continually strive to gain an understanding of market perceptions, dynamics and influences.  By partnering with Sherri, we benefited from her strong ability to explore the underlying objectives of our efforts, as well as creative solutions for meeting them.

From a business perspective, she helped us expand the reach of our research without increasing costs and provided an outside perspective that further defined our focus.  In the end,  Sherri delivered value to our own organization as well as to the clients we serve.

It was both a very enjoyable and rewarding experience working with Sherri Dorfman."
Rob Scheschareg, President, Intuitive Care Advisors.

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